Card Care
If you take care of your id+ card it should last four to five years. It's a good idea to keep your card in a protective case to reduce the risk of damage.
Normal Wear and Tear
The id+ Office will replace non-functioning id+ cards that exhibit normal wear and tear at no charge. Normal wear and tear includes damage that may be caused by swiping the id+ card through authorized equipment.
- This may include the following:
- Horizontal wear on the magnetic stripe
- Clean horizontal break of the card (must have both pieces)
Improper Care
The id+ Office will charge a replacement fee for non-functioning id+ cards that were caused by improper care.
- This may include the following:
- Vertical/horizontal gouges or scratches on magnetic stripe
- Vertical wear on the magnetic stripe
- Bent or curling cards
- Vertical break of card or ragged vertical/horizontal break
- Abnormal marks including teeth marks
- Equipment damage (such as from a washer or dryer)
Note: The above examples are general guideline and are not all-inclusive.
- Do Not:
- Mark or bend your card
- Punch holes in your card
- Scratch the magnetic strip on your card
- Use your card as an ice scraper
- Allow your card to rub against the raised lettering of other cards
Tampering (labels/stickers, burning/branding, or punching holes) with id+ cards and/or making color reproductions is prohibited (See AD24). Cards that are in violation of this policy will be assessed the replacement fee regardless of the card's condition.
A replacement fee is charged for lost or stolen id+ cards.
