Lost or stolen cards must be deactivated immediately online, at the id+ Office (during business hours), or by telephone.

• Your campus id+ Office can issue you a new id+ card at the current replacement fee.
• The filing of a police report does not waive the replacement fee of a stolen card.
• The replacement activates some services immediately, such as LionCash+, the Campus Meal Plan, and residence hall access. Some services may take up to 72 hours.
• Only the latest card printed is valid.
• When there is a change in the cardholder's status or name, card replacement is free if the old card is given in exchange.