Lost or stolen cards must be immediately deactivated online, in person at the local id+ Office (during business hours), or by telephone. University Park students or employees may call 814-865-7590 or 814-863-1111 (after business hours). The University Park id+ Office hours are 8:00 am to 5:00 pm, Monday through Friday (holidays not included).

Your campus id+ Office can issue you a new id+ card at the current replacement fee. The replacement card will be active immediately for some services, such as meal plans and residence hall access. Other services may take up to 72 hours. The filing of a police report does not waive the replacement fee of a stolen card. Only the latest card printed is valid.

Replacement of a card when there is a change in the cardholder status or name is free; however, the old card must be presented in exchange.